Welcome to Living Waters Counseling

Here are Living Waters Counseling, we strive to provide the utmost care. We take an approach that allows us to fully work with our clients without insurance providers dictating treatment. Every client’s case is unique and different and the length of treatment may vary depending on an individual’s distinctive need. Therefore, we believe insurance should not be the deciding factor in our client’s healing and are considered an “out-of-network” provider. Our rate is $150 for 60 minute sessions.

Although we are not paneled with insurance, we do file a “superbill” on behalf of our clients to receive a reimbursement for every session. We utilize Reimbursify, a third party filing software that has worked wonderfully with clients and their out-of-network benefits to receive maximum compensation for sessions. How it works is we file with your insurance on behalf of you and you get to relax and heal. It allows us as the practitioner to devote our time working with our clients and allows you as the patient to focus on restoration and healing on your mental health journey. Embracing your unique story with empathy and care, this service aims to nurture the roots of your well-being. You are not alone in this path.

How Insurance Works:

At our practice, we believe that true healthcare empowers clients to take control of their own care, free from the constraints of “for-profit” insurance companies. Insurance providers are businesses first, and their primary goal is profit, often placing limitations on the type, frequency, and duration of services they will cover. Clients pay monthly premiums, but in reality, it’s the insurance companies that dictate their treatment plans. We want our clients to be in charge of their therapeutic journey, making decisions based on their personal needs rather than what insurance companies will approve. This approach fosters more authentic and client-centered care, focusing on what truly benefits the individual.

Insurance companies often require a formal diagnosis in order to approve therapy, even when a client may not meet the criteria for a specific mental disorder. Our business holds the ethical conviction that children should not be diagnosed, as their nervous systems are still developing and labeling them too early can interfere with their natural growth and healing process. This can also lead to mislabeling or unnecessary diagnoses just to access care. Additionally, insurance companies have the right to review client records to determine if continued coverage is necessary, which can compromise privacy. Insurance also places limits on treatment duration, often expecting therapists to resolve issues within 90 days. This approach is particularly problematic for trauma survivors, the main population I work with, as trauma healing is a complex, long-term process that cannot be rushed or neatly resolved in such a short time frame.

How Reimbursify Works:

We utilize a third-party software called Reimbursify to help clients access reimbursement from their out-of-network insurance plans. While clients are responsible for paying our full rate upfront, we file claims on their behalf after each session so they can receive a percentage of the cost back, depending on their individual insurance plan. This is a service we provide at no extra charge to the client, as we cover the cost of Reimbursify and handle all the paperwork to make the process as seamless as possible. Reimbursfy additionally provides a user friendly mobile app for clients to check on their filed claims.